Charlie Lace-up Heel

Product Details

Charlie Lace-up Heel

About 

Handmade Construction.

100% Leather outer 
100% Soft leather inner.
Rope ties and straps with metal tips
Silver metal eyelets 
Embossed arrow logo.
Wooden Stacked heel 
Custom travel bag. 

Shape and Fit 

Fit - Medium 
Heel Height - 8.5 cm 
Sole - True to size (If you are a half size we recommend going up e.g size 38.5 rounding up to a size 39) 
Size - See size chart below.

If you need any further measurements please feel free to contact us anytime, we are always happy to help ! info@latribe.co.nz 

Inspo 

Our sexy new stacked heel will keep you in party mode this Summer! Wear them with cut of denim shorts, shift dresses or rolled up denim jeans. 

We have very limited numbers in sizes 41 and 42. 

• Size Guide

  • EUR	US	CM
    35	5	23.5
    36	6	24
    37	6.5	24.5
    38	7.5	25.0
    39	8.5	25.5
    40	9	26.0
    41	10	26.5

• Returns

  • Return Policy
    

    • Products need to be returned within 14 days for a refund or exchange. 
    • Items need to be returned in a saleable condition. Unworn in its original packaging.
    • A refund will be returned to the same account used to purchase the item.
    • Once processed, it may take 3 - 5 business days to process the funds back into your account.
    • Sale items are not returnable. Please choose carefully.
    • You will be responsible for returning the item at your own cost. We would strongly recommend a trackable shipping method.

    Returning an item
    Step 1
    Please email us for a Returns Authorization number (RA) number. info@latribe.co.nz
    Please include your order number, reason for returning your item and whether you would like an exchange or refund.

    Step 2
    

    You will then be sent an RA number along with a 'Returns Form'.

    Step 3
    Upon receiving the RA number, please fill in the Return Form and send back to us within 14 days.
    It is important to include the RA Form with your returned item, so we can quickly identify you and promptly process your return.

    La Tribe Returns
    28 MacKelvie Street
    Grey Lynn
    Auckland 1028
    New Zealand

    Ph +64 9 3612416

     

• Shipping

  • What are your delivery options?

    1. Standard New Zealand wide delivery, 2-5 business days, FREE (Post Haste)
    2. Australia delivery, 3-5 business days, FREE.
    3. Overnight North Island delivery - $5.00.
    4. Urgent 1-3 hour same day delivery Auckland - $10.00 (Orders placed before 3 pm excludes weekends and public holidays) 
    5. International delivery, 7-14 business days, $30 Flate Rate. All orders over $300 are FREE.

    What is your order cut-off time?

    Please allow up to 24 hours for us to process your order after it is placed. Generally, if you place an order before 11 am (NZ Time), it will be sent that afternoon.
    If you urgently need an order, please call +64 9 3612416 or info@latribe.co.z ASAP and we’ll see what we can do!

    How does 1-3 hour same day service work ?

    This is a great option if you live in Auckland. Why wait for your shoes when you can get them on the same day you ordered them !

    Cut off is before 3 pm. This is to allow for traffic.

    Generally city centre addresses will be delivered within 1-2 hours. 

    We cannot offer this service on Weekend days and Public Holidays.

    Can I pick me order up?

    Yes you can, we are open 7 days. Please call ahead or email us and arrange a time +64 9 3612416. Please ensure you contact us straight after your order has been placed. Also include in the ‘comments’ section that you wish to pick up when placing your order so we know not to send.

    La Tribe Store
    28 MacKelvie Street
    Grey Lynn
    Auckland 0611 
    New Zealand 

    Do you deliver to PO boxes?
    Unfortuntely we cannot deliver to a PO Box address.

    How can I track my order?
    You can track your order directly by using the tracking code that was sent in your shipping confirmation email.

    If you can’t find your tracking code, call +64 9 3612416 or email us info@latribe.co.nz

    Where is my order? It should have arrived by now.
    

    If you’re not home when a driver attempts delivery, they will take it to their depo. If they’ve done so, there will be a note in your mailbox letting you know which depo location they’ve taken it to.

    La Tribe will not take responsibility of loss or damaged items during transit. Please email us for any enquire info@latribe.co.nz