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Returns

Return Policy
  • Products need to be returned within 14 days for a refund or exchange. 
  • Items need to be returned in a saleable condition. Unworn in its original packaging.
  • A refund will be returned to the same account used to purchase the item.
  • Once processed, it may take 3 - 5 business days to process the funds back into your account.
  • Sale items are not returnable. Please choose carefully.
  • You will be responsible for returning the item at your own cost. We would strongly recommend a trackable shipping method.

Returning an item
Step 1
Please email us for a Returns Authorization number (RA) number. info@latribe.co.nz
Please include your order number, reason for returning your item and whether you would like an exchange or refund.

Step 2

You will then be sent an RA number along with a 'Returns Form'.

Step 3
Upon receiving the RA number, please fill in the Return Form and send back to us within 14 days.
It is important to include the RA Form with your returned item, so we can quickly identify you and promptly process your return.

La Tribe Returns
28 MacKelvie Street
Grey Lynn
Auckland 1028
New Zealand

Ph +64 9 3612416

 

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