Products need to be returned within 14 days for a refund (excl shipping) or exchange. 

Items need to be returned in a saleable condition. Unworn in its original packaging.

A refund (excl shipping) will be returned to the same account used to purchase the item.

Once processed, it may take 3 - 5 business days to process the funds back into your account.

Sale items are not returnable. Please choose carefully.

You will be responsible for returning the item at your own cost. We would strongly recommend a trackable shipping method.
If you have purchased La Tribe from one of our stockists please contact the store you bought your La Tribes from.
They will help out with the return process on Faulty items and help with getting a replacement, repair or credit/refund done for you.
Step 1

Please fill out the returns form we supply you with. It should be stapled with your order form-please email us if you didn't receive one.
Please include your order number, reason for returning your item and whether you would like an exchange or refund.

Step 2

Please fill in the Return Form and send back to us within 14 days.
It is important to include the returns form with your returned item, so we can quickly identify you and promptly process your return.

28 Paramount Drive, Henderson
Auckland 0610, New Zealand
09 822 5120